Frequently Asked Questions

Here you will find all of the frequently asked questions about using the site.  If you have any further questions, please get in touch using the Contact Form at the bottom of the page or email us at beats [at]


How do I buy beats?

Buying beats at is a simple process - simply browse the beat store and use the players to check out previews of the beats we have to offer. Add the ones you like to your shopping cart and when you are ready to buy click the cart in the top right hand corner of the site and follow the checkout process.


I bought some beats and they haven’t appeared in my inbox!  Help!

If you have made a purchase successfully and the email containing the download links hasn’t appeared in your inbox, please check your spam/junk folder.  If it hasn’t appeared there either, please email us at beats [at] and we shall get your beats to you as soon as we can!


Are my payments and details secure?

100% We have a SSL certifcate on the site that encrypts your data securely. In addition to this, will never sell or give your details to anyone else. You may opt in to our newsletter and receive email communication from us to let you know about our latest offers, beats and blog posts - this is entirely up to you though!  Should you wish to unsubscribe from our mailing list, you can either do so by clicking the link in the email or by emailing us direct at beats [at] 


What is the difference between a lease and exclusive license?

Our lease licenses allow you to purchase and use our beats for your projects for a smaller fee.  The beat will still be available for others to purchase and use in a similar way, thus is not exclusive to you.  If you purchase a beat with an exclusive license, it is removed from sale from the beat store and can not be sold again.  For more information regarding our lease and exclusive licenses, please see here.


I intend to sell more units than the licenses offer and I would like a larger license – is this possible?

Yes, this is definitely possible.  Please email us at beats [at] where we will be more than happy to discuss your requirements in detail!


I received a discount coupon via email but I’m unsure where to enter it… help!

In order to use the discount coupon, during checkout there is a box on the right hand side of the screen that allows you to enter your discount code.


I’ve bought some beats but I no longer want to use them.  Can I swap them or get a refund?

Unfortunately due to the easily replicable nature of digital files and for our own security, all purchases are final.


Do you offer mixing and mastering services?

On occasion we do offer mixing and mastering services, however this is down to how much time we have free in that particular month.  We have a fully equipped studio using a high grade British monitoring system designed by PMC – please email us at beats [at] if you are looking to get your projects and songs mixed and we can discuss your specific requirements there.


Do you create and sell custom beats?

We do indeed – for further details please get in touch via email at beats [at]


Do you offer free beats?

Sometimes we will offer free beats via our mailing list, so make sure you sign up!


If you still have any questions, please use the contact form below or email us direct at beats [at]